For newly added top up cards, most of our users will have a daily top up limit between £1000-£3000 (or currency equivalent). Some users will have a lower daily limit to begin with, however your daily top up limit will increase over time.
Try and top up the desired amount to your Manigo account. If the amount is over your top up allowance, you will receive a pop up message notifying you of the daily limit for that card and how much you can top up today. If you wish to top up more than your daily limit, you can use another debit card or alternatively top up via bank transfer.
Unfortunately, for security reasons we are not able to provide the specific details on how your top up limits are calculated.
We require a proof of funds to process large transactions, over £5,000 or equivalent. An example of proof of funds would be a bank statement which shows your name and address. Please note that this can be a printed/PDF statement only – we can’t accept a photo of your online/mobile banking. It could also be a contract for a house purchase or a payslip, which would allow us to determine the origin of the funds. Please contact the customer support team to provide you with more information on this subject.